Customer satisfaction is very important to StellVora.
We want every customer to have confidence when shopping with us.
Returns
Customers may request a return if:
- The product arrives damaged
- The wrong product was received
- The item has a confirmed quality issue
Return requests must be submitted within the allowed return period.
Refund Process
Once a return is approved and inspected, eligible refunds will be processed.
Refund processing time may depend on:
- Payment method
- Banking provider
- Verification process
Contact Support
For return requests:
Email:
stellvora@gmail.com
WhatsApp:
+92 319 3466691
Please include:
- Order number
- Customer name
- Photos/videos if applicable
- Reason for return